Hours: Full time, 37.5 per week, Monday - Friday
Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley based on operational requirements
Contract: Permanent
Closing Date: 26th January 2025
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
We have a fantastic opportunity for a Leave and Crew Records Lead to join our dynamic Crew Logistics team. This role is responsible for the development, monitoring, and optimisation of systems and processes to ensure timely and accurate crew bio updates, meeting both regulatory compliance and operational requirements.
Reporting to the Data & Enablement Manager, you will manage a team of 10 Specialists and Coordinators and lead initiatives to enhance process efficiency through detailed analysis and engagement with Flight and Cabin Crew Management.
- Accountable for implementing strategies and driving efficiencies, both in the operation and logistically, that support paid and unpaid leave management and day-off allocation for pilots and crew.
- Focus on accuracy, timeliness, and adherence to contractual, union, and workforce planning requirements.
- Detailed analysis, system testing, and collaboration with third-party suppliers to enhance processes.
- Driving continuous improvement by implementing bespoke communication platforms and methods that align with organisational goals and support crew management effectiveness.
We are looking for someone who has proven experience in Crew Logistics, leave management, and operational scheduling, with an understanding of workforce planning and regulatory compliance within a unionised environment. We are also looking for the following:
- Demonstrated ability to manage complex tasks, including prioritising competing responsibilities.
- Skilled in communicating complex information across diverse audiences, from crew members to senior management, ensuring clarity and actionable insights.
- Effective in building and managing strategic partnerships with third-party suppliers, ensuring SLAs are met and fostering innovation and flexibility.
- In-depth knowledge of the legal, contractual, and union requirements relevant to crew management.
- Proficient in analysing data and deriving actionable insights to support improvements, compliance, and efficiency.
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.