Hours: 37.5 Monday to Friday
Location: Hybrid working 3 days a week in either our Cargo Facility at DCE - London Heathrow or VHQ in Crawley. Please note the working week must include a Thursday at DCE.
Contract: Permanent
Closing Date: Sunday, 4th May 2025
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
In this exciting new role as Cargo Systems Lead, you'll work closely with third-party technology partners to lead the cargo team within the area of technology deliverables and oversee the release management lifecycle to deliver business and system change. You'll drive innovation and continuous improvement, coordinating with internal teams and key technology partners on project management, software development, end-user requirements, quality assurance, and system testing cycles to ensure successful product delivery
- Delivering Change: Coordinate with third-party technology partners and internal teams to plan, administer and manage testing cycles and quality assurance of changes for the cargo technology estate. Act as a product owner for our systems from definition to deployment, providing user-centred agile specifications, maintaining the product backlog, and facilitating requirements.
- Technical Support and Service: Create and maintain industry-leading platforms by specifying new features and service requirements that represent both business and customer needs. Optimise functionality to drive revenue, enhance efficiency or improve conversion through refining and improving user journeys.
- Business - Other: Communicate the department strategy and vision throughout the business, developing concepts, communications, and presentations on technology initiatives. Represent and champion Cargo Technology & Digital, ensuring the department is effective in achieving its aims and goals.
Do you have proven experience in a System Change and/or Business Change role? Do you have excellent problem-solving and technical/system skills? Then this could be the role for you!
Alongside the above, we're looking for the following:
- Proven experience in a Systems Change and/or Business Change role, preferably in aviation.
- Comprehensive knowledge of cargo industry best practices is desirable.
- Extensive experience in Project Management principles.
- Experience with programming languages (SQL) and Microsoft Suite such as Azure Dev Ops, Visio, and Project.
- Excellent communication, presentation, and influencing skills.
- Highly organised with strong personal time management skills.
- Qualifications in Prince2, Agile Scrum, or other Project Management qualifications are desirable.
- Proven Product Management experience in a B2B environment is essential.
Does the above sound like you? Then we’d love to hear from you!
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.