Salary: Competitive per annum
Hours: 37.5 per week, Monday to Friday
Location: Hybrid, 3 days a week in our VHQ, Crawley
Contract: Permanent
Closing Date: 7th of May 2025
Join Virgin Atlantic: At Virgin Atlantic, we are dedicated to delivering exceptional service and creating memorable experiences for our colleagues. We are seeking a proactive and detail-oriented individual to join our Reward and Wellbeing team as the Benefits Specialist. This role is essential in supporting the Benefits Manager with the delivery of benefits and policies, both in the UK and internationally.
As the Benefits Specialist, you will ensure colleagues understand and utilise the benefit offering. You will ensure the smooth running of benefits, support budgeting, and manage the accurate and timely exchange of relevant data between Virgin Atlantic and suppliers. Additionally, you will communicate benefits internally and advise colleagues and the People Hub on escalated benefit queries.
This role reports to the Benefits Manager and sits within the Reward and Wellbeing department. You will work closely with the Reward & Benefits team, People Operations, Resourcing, Payroll, and external stakeholders such as brokers, providers, and vendors.
- Support the Benefits Manager in delivering end-to-end cyclical benefit reviews and renewals, negotiating best rates, and coordinating contract approval.
- Ensure timely collation, analysis, and delivery of data to support benefit renewals.
- Deliver internal benefit policies and documentation, ensuring they are up to date, accurate, and accessible.
- Coordinate quarterly account reviews with external partners, auditors, consultants, and vendors.
- Input to the budgeting process with analysis, ensuring all benefits are appropriately budgeted.
- Support annual pension statement data and auto-enrolment.
- Act as a subject matter expert for the wider People department team, supporting People Hub with complex benefit queries.
- Drive continuous improvement in benefit processes through learnings and present recommendations for improvement.
- Ensure the People Hub team is equipped to answer first-line benefit queries by creating guides, FAQs, and running upskill sessions.
- Promote our benefit proposition and discount offering across the company.
- Sound understanding and proven experience in comprehensive benefit packages (risk benefits, flexible benefits, discount platforms).
- CIPD Qualified or working towards / or equivalent HR background experience.
- Numerate with an enquiring mindset, focus on continuous improvement and able to tell a story through use of data and analytical insight
- Ability to produce high quality guidance document/FAQ’s and support resources for our benefit offering
- High level of drive, enthusiasm, tenacity, and resilience, working collaboratively and have the ability to be a key team member.
- Experience in working with HR and benefit platform systems.
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.