Market Management Manager

Location: Hybrid – at least 3 days at VHQ, Crawley

Hours: Full Time, 37.5 hours per week. Monday to Friday

Contract Type: Permanent

Salary: Competitive

Closing Date: 27^th November 2025

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

As a Market Manager, you’ll own and lead the commercial performance of your market portfolio by combining data-driven insights with strategic thinking and cross-functional collaboration. You’ll shape and execute route and product strategies, covering fares and ancillary products through budget planning, forecast insight, and market analysis.

Success hinges on your ability to interpret performance data, raise impactful tactical requests, and collaborate across teams to influence the levers that drive market growth. You’ll use forecasting insights and customer segmentation to shape strategy and inform decisions that drive sustained commercial performance.

You’ll act as the strategic lead, identifying opportunities and aligning pricing, promotions, sales, and channel actions to optimise revenue.

Other responsibilities include:

• Monitor performance across all products and lead cross-functional teams to activate initiatives that not only meet but exceed expectations.
• Use cutting-edge analytics tools to shape and adapt market and route-level strategies. Feed your insights into commercial trading playbooks and measure their impact to stay ahead of the curve.
• Provide market and route-level insights to support short- and long-term forecasting, drawing on demand signals, competitor trends, and geopolitical awareness to inform commercial planning.
• Be the voice of the market, by translating product performance and competitive positioning into clear, actionable insights across multiple teams and forums.
• Foster strong relationships with internal stakeholders, airline partners, joint ventures, and agencies to ensure alignment and success in revenue strategies.
• Prioritise high-impact actions and support effective execution, always looking for smarter, more efficient ways to deliver results.

We’re seeking a commercially savvy, analytically minded individual who thrives in fast-paced environments and brings a collaborative, solutions-focused approach to their work.

In addition to the above, we’d love for you to demonstrate the following:

• Strong analytical thinker with the ability to interpret complex data and translate it into actionable insight.
• A solid understanding of commercial principles and experience applying business insight to drive market performance.
• Comfortable taking ownership of your portfolio, with a proactive, accountable approach to delivering results.
• Adaptable and resilient, able to manage multiple priorities and thrive in a dynamic, fast-paced environment.
• Strategic mindset, with the confidence to operate in ambiguity and contribute to cross-functional decisions.
• A degree in economics, aviation, business, or a related field, or equivalent professional experience in a relevant discipline.
• A team player who brings initiative, energy, and curiosity to everything you do.

It would be great if you also have a background in the Travel industry.

If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here