Specialist – Rostering and Training

Location: Hybrid – 3 days a week at VHQ, Crawley
Hours: 37.5 per week, Monday to Friday
Contract Type: Permanent
Salary: Competitive
Closing Date: 13th January 2026

Behind every safe, smooth, and efficient Virgin Atlantic flight is a perfectly planned roster. As our Specialist – Planning and Rostering, you’ll play a vital role in ensuring our flight and cabin crew are rostered and trained to meet operational, regulatory, and safety standards.

Working within our Crew Logistics team, you’ll combine analytical precision with a human touch, balancing crew satisfaction with operational excellence. From using advanced planning tools like AIMS and Jeppesen to managing complex training schedules and flight time regulations, you’ll make sure every flight is supported by the right people, at the right time, with the right qualifications. The role will focus on Flight Crew (pilots) – particularly roster planning, expiries and training coordination.

• Create compliant and optimised rosters for flight crew using systems such as AIMS and Jeppesen.
• Plan and schedule crew training programmes, ensuring all mandatory and recurrent training is completed on time.
• Coordinate with training departments, instructors, and facilities to manage the logistics behind every course.
• Monitor and track qualifications, expiries, and refresher training to maintain full operational compliance.
• Collaborate across departments – including Operations, HR, and Training – to align roster and business needs.
• Respond to crew queries with clarity and care, ensuring transparency and satisfaction across the team.
• Produce analytical reports highlighting annual training requirements and upcoming expiries.
• Lead and contribute to continuous improvement initiatives and user acceptance testing (UAT) for system enhancements.

• Experience in crew rostering, scheduling, or operational planning within the airline industry (2+ years preferred).
• Proficient in AIMS and/or Jeppesen, with a strong understanding of crew FTLs, FRM, and CAA regulations.
• Strong knowledge of pilot training processes, including sequencing and qualification management.
• Highly organised and detail-oriented, with a proven ability to manage complexity and adapt quickly to change, demonstrated through experience supporting or leading projects, change initiatives, or transformation programmes.
• A confident and effective communicator who thrives in collaborative environments, with clear evidence of working successfully across multiple teams and diverse stakeholder groups.
• Comfortable using Microsoft Office, particularly Excel, for data handling and reporting.
• Willingness to work occasional weekends, evenings, or on-call shifts to support operational needs.

Be yourself - our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.

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