Location: Hybrid – 3 days per week at VHQ, Crawley
Hours: 37.5 hours per week, Monday–Friday
Contract: 18-month Fixed Term Contract
Salary: Competitive
Closing Date: 28th July 2025
At Virgin Atlantic, we believe in the power of people to take on the world. With our bold ambition to become the most loved travel company, we’re rewriting the rules of aviation—embracing innovation, challenging the status quo, and fostering a culture where people truly come first.
As we turn the page on the next exciting chapter of our brand journey, we’re on the lookout for a Senior Scrum Master to join our dynamic Digital Delivery team
As a Senior Scrum Master, you'll drive the delivery of complex, medium to large-scale digital initiatives—ensuring delivery on time and to the highest quality standards. You’ll work within a global context, applying appropriate delivery methodologies such as Agile
(Scrum/Kanban)
Collaborating across business units, with technical leads, product owners, product designers, external vendors, and key stakeholders, you’ll ensure that deliverables align with agreed business outcomes. You’ll act as a champion of delivery excellence while fostering a culture of continuous improvement and well-being across your teams.
What You’ll Be Doing
Lead all Agile ceremonies for your digital teams, ensuring planning, refinement and retrospective sessions are well organised.
Manage multiple initiatives concurrently, balancing team health, delivery focus and business outcomes.
Utilise Agile practices to coach and guide teams towards high performance and sustainable delivery.
Support and contribute to the Virgin Atlantic delivery community through mentoring, coaching and practice development.
Manage dashboard reviews at the end of each sprint, using data to identify issues and track actions through to resolution.
Drive engagement and ownership across delivery teams, ensuring goals, scope and outcomes are clearly communicated.
Support go live readiness.
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.