Product Owner – Digital Product IFEC

Location: Hybrid – 3 days per week at VHQ, Crawley
Hours: 37.5 per week, Monday to Friday
Contract: 16 month fixed term contract
Salary: Competitive
Closing Date: 10th October 2025

At Virgin Atlantic, we believe in the power of people to redefine the possible. With an ambitious vision to become the most loved travel company, we're rewriting the rules of aviation—championing innovation, defying convention, and fostering a people-first culture where individuality is celebrated.

We’re on the lookout for a Product Owner to lead the digital evolution of our Inflight Entertainment and Connectivity experience. In this role, you’ll own the customer journey from discovery to continuous improvement, ensuring every release creates meaningful value for our customers and the business.
You’ll be a strategic driver, overseeing complex initiatives with autonomy, and influencing cross-functional direction. As a senior voice within the Digital team, you’ll mentor fellow Product Owners and champion a culture of experimentation, agility, and impact.

• Take full ownership of your product area from strategy to execution
• Prioritise the backlog to align with customer needs and business goals
• Evolve the product roadmap through continuous discovery and iteration
• Define clear success metrics and monitor product performance
• Leverage data, user feedback, and research to inform decisions
• Embed experimentation and rapid test-and-learn cycles

• Guide delivery squads and external partners to drive progress
• Translate complex challenges into actionable development plans
• Proactively identify risks and remove blockers
• Communicate progress and product insights to stakeholders
• Foster collaboration across teams to enable seamless delivery
• Set high standards for product and agile delivery practices

• Considerable experience in digital product and supplier management
• Demonstrated success leading product discovery and delivery cycles independently
• Expertise in prioritisation, value mapping and product lifecycle management
• Strong data fluency and experimentation mindset
• Experience aligning stakeholders and suppliers across functions to support delivery
• Skilled at articulating complex product concepts clearly and persuasively

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here