Planner – Supply Chain Component Maintenance and Warranty

Salary: Competitive
Hours: 37.5 hours, Mon – Friday 09:00 - 17:30
Location: Heathrow – Hangar + VHQ, Crawley
Contract: Permanent
Closing Date: 12th May 2026

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

We have one of the cleanest and greenest fleets in the sky, from Airbus A350s and A330neos to the Boeing 787s. Our Engineering team is made up of aircraft maintenance technicians, engineers, planners, and supply chain teams that help make sure they’re well maintained and ready to get our customers to their chosen destinations. So, if you’re ready to take your career to new heights, read on!

The role of the Planner – Component Maintenance & Warranty is primarily to manage the day-to-day contract responsibilities for Virgin Atlantic Engineering Supply Chain. You will be responsible for the administration of repair and overhaul services by approved 3rd party MRO’s and pool partners in support of VAA’s Aircraft Operations requirements. You will also Create or actively contribute to efficiencies that deliver quantifiable cost savings to the department, assist in the management of VAA approved repair vendors, helping with the day to day running of the Component Maintenance Team and support/contribute to the continuous improvement and performance of the team.

The Planner – Component Maintenance & Warranty will be responsible for the day-to-day administration of repair and overhaul services by approved 3rd party MRO’s and contracted partners in support of VAA’s operational requirements.

Create or actively contribute to efficiencies that deliver quantifiable cost savings to the department:
- Manage open orders with contracted providers and expedite as required
- Manage the flow of the contract parts through the organization and ensure the timely return of components in line with our contractual obligations
- Use existing tools and assist in the development of new tools to support departmental objectives
- Act as the interface between Virgin and the various contract organizations
- You will also work closely with various internal departments to coordinate the provision of contract parts to meet planned maintenance requirements

Assist in the management of VAA approved repair vendors including:
- Minimising the risk of non-supply of agreed service levels.
- Ensure vendors comply with all regulatory requirements.
- Ensure vendors deliver component/services in a cost effective and timely manner.

Support and contribute to the continuous improvement and performance of the Pool Component Support Team, monitoring workload balance and ensuring departmental performance meets and strives to exceed KPI’s.

We’re seeking an experienced planner, with an aviation background, knowledgeable in a number of areas relating to component maintenance and contract management. If this sounds like you and you have the below skills/experience, we think you would love this role! We are looking for somebody who has:

Excellent communication skills with both internal and external stakeholders.
­ An understanding of the approved sources of Repair & Overhaul Services that are contracted by Virgin Atlantic and assist in maintaining professional, profitability focused relationships with suppliers and contractors.
­ Vendor/contract management experience
­ Good I.T skills and the ability to efficiently use the Engineering Computer System and other relevant IT systems used within Supply Chain.
­ Strong excel skills with the ability to manipulate large amounts of data to produce reports to aid in the day-to-day running of the department.
­ Demonstrate an understanding of the departmental processes and procedures relevant to the role.
­ Demonstrate a knowledge of technical manuals and documentation relevant to the role.
­ Attained, working towards or an ambition to complete stage 4 Materials Management / Procurement NVQ or equivalent.
­ Demonstrate an understanding of the importance of compliance and willing to take action to safeguard compliance in your own performance and that of the Support Planners within the team.

Virgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward-thinking mix of people.

Please be aware as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role you have applied for. These may include application questions, video interviews or online testing. Please feel free to contact us at [email protected] if there are any reasonable adjustments to our process that you would like us to consider, for example use of hearing loops, sign language interpreter etc. Please don’t hesitate to reach out if there are any issues preventing you from being at your best during your application or assessment process. Any issues raised after your assessment is completed or once a decision has been made will be too late for us to consider within our process.