Crew Logistics Payments Specialist

Location: Hybrid - VHQ, Crawley

Hours: Part Time, 22.5 hours per week

Contract Type: Secondment/Fixed Term Contract (12 months)

Salary: Competitive

Closing Date: 21st April 2026

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

Behind every flight is a team of incredible people and making sure they’re paid accurately and on time is essential to keeping everything running smoothly. As Crew Logistics Payments Specialist, you’ll play a key role in delivering Pilot and Cabin Crew payments, ensuring everything is handled with precision, care and in line with agreements and regulations.

This is a role that combines numerical expertise, operational understanding and stakeholder collaboration. You’ll work across Crew Logistics, Finance, Payroll and external suppliers to ensure payments, reporting and reconciliation processes are accurate, efficient and transparent.

You won’t just process payments, you’ll help improve how we do things. From analysing trends and resolving discrepancies to streamlining processes and enhancing systems, you’ll play an important part in driving continuous improvement and supporting better decision-making across the business.

• Delivering accurate and timely Pilot and Cabin Crew payments, ensuring alignment with agreements, policies and monthly deadlines
• Reconciling hotel and transport invoices against contractual terms and actual usage, investigating and resolving any variances
• Validating payment data and maintaining accurate cost tracking, supporting financial control and transparency
• Producing and analysing payment reports, identifying trends, risks and opportunities for cost optimisation and efficiency
• Acting as a key point of contact for payment queries from Pilots, Cabin Crew and stakeholders, providing clear and professional responses
• Working closely with Finance, Payroll, Crew Logistics and suppliers to improve processes, enhance systems and drive continuous improvement

You’re a detail-focused and numerically confident professional who enjoys solving problems, working collaboratively and making processes more efficient, all while keeping accuracy and integrity at the heart of what you do.

• You have strong numerical and analytical skills, with experience working with payments, cost data or financial reconciliation
• You’re highly proficient in Excel and Microsoft Office, with the ability to validate, analyse and present data clearly
• You have excellent attention to detail and can work independently, managing competing priorities in a fast-paced environment
• You’re a clear and confident communicator, comfortable engaging with a wide range of stakeholders including Pilots, Cabin Crew and senior teams
• You bring a proactive, solutions-focused mindset, always looking for ways to improve processes, systems and reporting

Experience within airline operations, Crew Logistics or payroll processes is a plus, but what matters most is your ability to think critically, collaborate effectively and deliver with accuracy and care.

If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here