Lead CMS and DAM Developer

At Virgin Atlantic, we believe remarkable journeys start long before take-off. We’re looking for a Lead CMS/DAM Developer to help power the content and digital asset platforms behind our customer experience. Enabling teams across Brand, Marketing and Digital to create, manage and deliver world-class content at scale.

This is an exciting opportunity for a technically strong, commercially aware CMS/DAM specialist to shape how content and digital assets are structured, governed and delivered across our digital ecosystem. You’ll work across content operations, platform development, workflow optimisation and digital publishing, helping create smarter, faster and more scalable ways of working.

• You’ll play a key role in developing and optimising Virgin Atlantic’s CMS and DAM capability, supporting the delivery of consistent, accessible and on-brand experiences across web, app and other customer touchpoints.
• Working closely with Brand, Content, Customer Experience, Performance Marketing, Digital and Technology teams, you’ll:
• Develop and optimise CMS/DAM templates, components, workflows and integrations
• Build reusable content models, metadata structures and governance standards
• Improve content operations, authoring workflows and asset lifecycle management
• Support publishing, QA, troubleshooting and release activity across digital platforms
• Help teams understand platform capability and adopt best practice
• Identify opportunities to improve automation, efficiency and scalability
• Translate business and customer requirements into practical technical solutions
• Support integrations across CMS, DAM, analytics and marketing technology platforms
• This is a hands-on role suited to someone who enjoys solving problems, improving processes and enabling better digital experiences through strong content technology foundations.

• You’ll bring a strong blend of technical capability, digital content understanding and stakeholder collaboration skills.
• Essential experience
• Experience working with CMS, DAM or digital content platforms
• Strong understanding of content workflows, metadata, tagging and asset governance
• Experience configuring CMS/DAM templates, permissions, workflows or integrations
• Good working knowledge of HTML, CSS and responsive web principles
• Experience supporting QA, UAT and digital release processes
• Ability to manage multiple priorities and work collaboratively across teams
• Strong attention to detail and problem-solving capability
• Desirable experience
• Experience with platforms such as Adobe Experience Manager, Adobe Assets, Contentful, Sitecore, Bynder, Aprimo, Drupal or WordPress VIP
• Understanding of structured content, taxonomy and API-driven content delivery
• Experience with JavaScript, Git, APIs or workflow automation tools
• Familiarity with agile delivery methods and backlog prioritisation
• Experience within travel, retail, loyalty, aviation or customer-focused digital environments

Virgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward-thinking mix of people.

Please be aware as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role you have applied for. These may include application questions, video interviews or online testing. Please feel free to contact us at [email protected] if there are any reasonable adjustments to our process that you would like us to consider, for example use of hearing loops, sign language interpreter etc. Please don’t hesitate to reach out if there are any issues preventing you from being at your best during your application or assessment process. Any issues raised after your assessment is completed or once a decision has been made will be too late for us to consider within our process.